1..
Q:
 Do you update customer logo screen if requested?
A:
 1) Yes, The update process is the same as it is for us to update firmware in ES6420.

2) However, you are required to submit a 720x480 bmp file or 720x576 for PAL video format to us, our engineer can compile it into an update file, then send back to customer or factory programmed for their application.

3) We would suggest only background picture to be submitted. This prohibits any picture problems. We recommend all start screen displays for DV-66 a resolution of X720*Y480 pixels and text X: 80~640th & Y: 30~450th.
2.
Q:
 Can DV-66 connect with Plasma TV?
A:
 Yes, DV-66 can support Plasma TV up to resolution of 480p.
3.
Q:
 What is the maximum storage capacity/Time of the MPEG-2 player
A:
 Maximum storage time/capacity is subject to the availability of Compact Flash Card in the market place. The storage time of Compact Flash card is as follows:
    >> For MPEG-1 (VCD) format:

4MB = 23 seconds, therefore:
32MB = approx. 3 minutes
64MB = approx. 6 minutes
128MB = approx. 12 minutes
256MB = approx. 24 minutes
   

>> For MPEG-2 (DVD) format:
(basically, the data storage of MPEG-2 format is 3 ~4 times of MPEG-1 video format:)

128MB = approx 3~ 4 minutes
256MB = approx 6~ 8 minutes

4.
Q:
 What is the maximum MPEG-2 bit rate the player can handle?
A:
 MPEG-2 Bit rate for IBM MicroDrive application:
- CBR (consistent bit rate) = 8Mbps
- VBR (variable bit rate) = average 8Mbps / peak 9Mbps

MPEG-2 Bit rate for Compact Flash card (40X or above) application:
- CBR = 5Mbps
- VBR = average 4.5Mbps / peak 5.1Mbps

MPEG-1 refers to CBR only!!
5.
Q:
 The Ultra II Series cards are thicker than the normal compact flash cards (5mm. instead of 3.3mm.) - will this be a problem?
A:
 Both Compact Flash type l and type II can be used for the DV-66 player.
6.
Q:
 What speed specification of CF card is required for DV-66 to play MPEG-2 video clips smoothly?
A:

We recommend a minimum of 40X (Ultra high speed) or above for MPEG applications.
ADDITIONAL NOTES:

First, the MPEG-2 specification bit rate is between 3Mbps--8Mbps. (If you play the MPEG file in the power DVD or other software, you can open some OSD function to show this rate on the screen). For the DV-66, it is refer to the READ rate of the CF card:

1X speed = 150kbps

For example:
Normal speed 24X CF card = 24X * 150K = approx 3.60MB/s.
High-speed 40X CF card = 40X * 150K = approx 6.00MB/s.

Following the above formula, you may calculate the suitable Compact Flash card speed for your application.
For a normal resolution video footage, the average bit rate might be just about 3Mbps to 4Mbps and the peak bit rate might be just 5Mbps or 6Mbps. Then, a 40X Compact Flash card will be adequate.
For a higher resolution video footage with numerous frame changes, the average bit rate 5Mbps to 6Mbps and the peak bit rate 8Mbps-9Mbps. A Compact Flash card of 50X ~ 60X is needed to play the video program smoothly.
For the DV-66 MPEG-2 player Compact Flash card programming, we have 3 recommendations for our customers:
1. Use 40X or above CF card for normal video program.
2. Edit the video program at the setting of average around bit rate 4Mbps~4.5Mbps.
3. Edit the video program at the setting of peak bit rate to be under 6Mbps.

For more product info about DV-66, please kindly refer to the web page: http://www.medeawiz.com/products/Dv66.htm

7.
Q:
 DV-66 NTSC/PAL auto-detection
A:

Refer to the DV-66 player specifications for NTSC/PAL auto-detection capability. Player will auto-detect the programmed file and display in an NTSC or PAL format automatically. Note: Monitor with NTSC or PAL capability is needed for proper viewing. Refer to system setup examples:
NTSC
>> DV-66 -- NTSC/PAL auto detection
>> program file on CF card -- NTSC
>>Display unit (monitor/LCD/TV) -- either NTSC/PAL auto-selection, or NTSC system

PAL
>> DV-66 -- NTSC/PAL auto detection
>>program file on CF card -- PAL
>>Display unit (monitor/LCD/TV) -- either NTSC/PAL auto-selection, or PAL system


8.
Q:
 How to switch from Video Composite to VGA output
A:

To switch the AV and VGA output of DV-66, please refer to the following methods:
1). External switch -- Use DV66F function selector
User could connect DV-66 player with DV-66F function selector to change the DV66 default setting, see below:

•  Make sure the power to the DV-66 is off.
•  Connect the ribbon cable (included in DV-66F) from DV-66F to keypad connector on DV-66.
•  Take out the VGA output connector from DV-66 (hidden on the bottom) connect to any VGA display.
•  Reinsert the Compact Flash card with recorded video clip(s) into the card slot on the side of the DV66.
•  Plug in the power supply to DV-66 and VGA display.
•  Press switch 2 (Composite/VGA toggle switch) on the DV-66F.

For detailed spec information of DV-66F, please refer to the DV66F manual (PDF).

2). Internal switch (DV-66B on board selection) - for switch the VGA/AV mode on DV66 board without DV-66F function selector.
We had soldered a tact switch on the DV-66 board. User has to unscrew and open the DV-66 plastic housing locate the two pins on the DV-66 board as marked on the picture. To short the 2 pins by using a wire with the 2 ends of the wire touching the two points. This will switch between the VGA and Video mode. For Version 1.6, please insert the CF card and turn SW2 to the “OFF” position on the 6 positions DIP switch with the player's power supply connected.

3). Command modification - RS232 TTL signal
Please contact your sales representative for DV-66 RS232 commend list sheet.
you also could switch the AV/VGA mode by modify the command of RS232 TTL signal. RS232 command for VGA/Video is as below:

RS232 Code (Decimal) - 227
RS232 Code (Hex) - E3
IR Key code - 27
Content - VGA/Video

 

9.
Q:
 What are DV-66 VGA output parameters and is there a way of changing the parameters (resolution, refresh rate)?
A:
 >> VGA mode / NTSC output
Resolution: 720 x 480
Horizontal Freq: 31 kHz
Vertical Freq: 60 Hz

>> VGA mode / PAL output
Resolution: 640 x 480
Horizontal Freq: 31kHz
Vertical Freq. 50Hz (49.9Hz)
Version 1.6 Vertical Freq: 60 Hz

DV-66 only supports single output 720 x 480 for VGA output and no, the VGA parameters cannot be changed.
10.
Q:
 What is the DV-66 Response Time?
A:
 From pressing a button or issuing a serial command – within 1 second
11.
Q:
 What is the DV-66 Audio / Video file resolution?
A:

MPEG-1 (VCD) : bit rate 1.8Mbps ~3.3Mbps resolution 352 x 240
MPEG-2 (SVCD): bit rate 3Mbps resolution 480 x 480
MPEG-2 (DVD): bit rate 3Mbps~8Mbps , resolution 720 x 480

12.
Q:
 What is the DV-66 Quality of VGA & Video signal?
A:
 The Image resolutions and frame rate for VGA and Video signal is as below:
VGA output: max. 720 x 480/ 60Hz for NTSC and 640 x 480/60Hz for PAL
Composite Video: NTSC/60Hz/505 lines; PAL/50Hz/625 lines
13.
Q:
 How do you transfer the video clips onto the flash cards that will be used in DV-66?
A:
 To ensure the file quality of MPEG file, we recommend contacting your local multimedia studio for professional assistance to transfer the video clips to MPEG-1 or MPEG-2 file. Or, you may purchase a video capture box to capture the video clips to MPEG video format. The file quality will not be ensured. Once you have the MPEG file you can copy and paste to your CompactFlash® Card using a CompactFlash® Card Reader in your computer. You may utilized any CompactFlash® Card Reader for card programming.
14.
Q:
 How do I know if the OSD function is active?
 
A:
 Connect DV-66F to DV-66 player, press SW3 (OSD "on") on the DV-66F module to activate this feature. In result, "select 01" will be displayed on the upper left corner of the monitor. Upon completion of playing track, then player will revert to menu track displaying "select 0" on the monitor. Press SW7 to turn OSD “off”.
NOTE:By default the OSD feature is disable also termination of power will return player to original factory settings even after enabling this setting.
15.
Q:
 What format CompactFlash Card does the DV66 Player use?
 
A:
 The DV66 player use FAT16 format.
16.
Q:
 How do I format the CF card to be FAT16?
 
A:
 DV-66 only supports the CF card that is formatted to be FAT16 from a PC. You have to format your CF card on a PC. See the instruction below:
a) On your PC, go to “My computer” and select the location of your CF card reader, it could be “E:” or “G:”, etc.
b) Right click on your mouse when pointing it to the CF card drive.
c) A menu will appear, choose ‘Format” in the selections.
d) There should be three items under “File System”, select “FAT(16)”. Do not pick FAT32 or NTFS!
e) Click “Format now” to start the formatting process
17.
Q:
 What do you specifically use to compress video from a PC?
 
A:
 You can use any video editing software that allows you to convert video clips in different formats such as .avi or .mov to MPEG format file. We suggest customers to use either Adobe Premier or Ulead VideoStudio to import their video clips and save them to either MPEG-1 (352*240) or MPEG-2 (640*480) format.
18.
Q:
 What is the extension on the MPEG-1 or MPEG-2 files?
 
A:
 To have the MPEG-1 and MPEG-2 played properly through DV-66 player. You need to make sure both MPEG-1 and MPEG-2 have file extension ‘xxx.mpg” Or else the video clips will not be recognized by DV-66.
19.
Q:
 I am a Mac user, is there anything I should be aware when creating MPEG for DV-66 player?
 
A:
 You can create MPEG movie clips on Mac, but the MPEG files that you made need to be transferred to the CF card using a PC or even a Virtual PC. Please note that CF card has to be formatted to be FAT16 from a PC. If you are unable to create MPEG movie clips on Mac, you can use Mac Quicktime to save the file in *.avi format and read the file in the PC, then using Adobe Premiere to import/convert the *.avi file into *.mpg file format.
20.
Q:
 What is the largest CF micro drive that the DV-66 supports?
 
A:
 Currently the DV-66 can support CF card and MicroDrive up to 2.2 GB. We had just released the new version that can support up to 4 GB. Please contact us for further details.
21.
Q:
 Is it possible to change the CF card while the unit is still at ON position?
 
A:

nly SanDisk Ultra II CF card approved for CF card exchange while the unit is power ON.

22.
Q:

How do you switch from Video Menu mode to Repeat mode?

 
A:

A: To switch the Menu and Repeat mode of DV-66, please refer to the following methods:
1). External switch -- Use DV-66F function selector
User could connect DV66 player with DV-66F function selector to change the DV-66 default setting, see below:

•  Make sure the power to the DV-66 is off.
•  Connect the ribbon cable (included in DV66F) from DV-66F to keypad connector on DV66.
•  Reinsert the Compact Flash card with recorded video clip(s) into the card slot on the side of the DV-66.
•  Plug in the power supply to DV-66.
•  Press switch 5 (Repeat mode) on the DV-66F.

For detailed spec information of DV-66F, please refer to DV - 66F manual (PDF).

2). Internal switch (DV-66B on board selection) - for switch the Menu/Repeat mode on DV-66 board without DV-66F function selector.

•  Unplug the power supply to the DV-66
•  DV66 has four long screws that hold the plastic housing together, please have the screws unfasten several turns.
•  Take the back cover away from the unit
•  Look for the 6 position DIP Switch (Blue color with number from 1 to 6) on the DV-66 board
•  All the switches should set at default mode (“ON” position)
•  Look at the DIP Switch and turn switch 1 to “OFF” position
•  Put the cover back and have the screws tight down
•  Plug the power supply back to DV-66 unit.

3). Command modification - RS232 TTL signal
Please contact your sales representative for DV-66 RS232 command list sheet.
You also could switch the Menu/Repeat mode by modify the command of RS232 TTL signal.
23.
Q:
 How do I setup the PAL display with VGA output on the DV-66?
 
A:

For HW1.3 and FW1.6 units, VGA output set as 60Hz, this will help to support the PAL video to transfer its output from 50Hz (PAL) to 60Hz (NTSC) in VGA output. Per this change, it will help to support most of the update LCD/CRT monitors, which support vertical frequency from 56Hz to 78Hz when playing 50Hz PAL video.

24.
Q:
 How do I test my CompactFlash® Card?
 
A:

Please follow the link to a website and download the media file, either MPEG-1 or MPEG-2 is ok. Directly download the media file to your CompactFlash ® card reader with the CompactFlash ® card inserted. Then play the CF card with the DV-66 unit.

25.
Q:

My DV-66 unit does not play files in the correct order for the files I stored, how can I fix that?

 
A:

Rename all your files from 000.mpg and all the way up to 099.mpg. When the player starts to play, it's always going to be 000.mpg file first.

26.
Q:
 What is the recommended operating temperature range of DV-66?
 
A:
 Temperature range: Operating = 0 to +60°C
27.
Q:
 How do I connect the PIR sensor to the DV-66B?
 
A:

PIR sensor has three wires (for example: OUT, V+, and GND). With these wires you can connect directly to the J4 (PIR connector) connector on the DV-66B. Please connect the OUT (PIR) to P20 (J4), V+ (PIR) to Vcc (J4), and GND (PIR) to GND (J4).

28.
Q:
 How can I control the player with 30 buttons selection?
 
A:

There are two ways you can achieve this function, both method can control up to 99 tracks.

    1. Use the DV-66K with wiring modification.
    2. Use the RS232 cable and RS232TTL command software.
29.
Q:

How can I connect the 2.5” HDD to the DV-66B?

 
A:

Obtain a 44-pin ribbon cable; connect one end of the cable to the 2.5” HDD and another end connect to CON1. Look carefully on HDD and CON1 to see which pin is pin #1. The indication for pin #1on the ribbon cable is the red stripe wire.

30
Q:
 What is the maximum capacity of HDD that I can be used?
 
A:

There are no limits on the capacity of HDD.

31
Q:

How is the 2.5” HDD formatted and loaded with media files?

 
A:
 Connect the 2.5” HDD to your existing PC with the 44-pin ribbon cable, or an IDE to 44-pin adaptor to connect with the IDE port, have the HDD set as secondary master or primary slave (depending on the PC available port). Afterwards, start up the PC and go to My Computer. Right click on 2.5” HDD and choose format. The PC will ask which format. Choose FAT32 format, the DV-66 does not recognize the NTSF format. After you are finished with formatting, you can copy and paste the video files into this HDD. When you are done with the copying, remove the HDD from PC and connect it back to the DV-66.
32
Q:
 Why does my DV-66 player over heat and shut down?
 
A:

Over heating is due to lack of air ventilation. Place the unit in a well-ventilated area and don't stack the units on top of each other. In order for the units to run efficiently, there must be some gap between each unit, with the space in between allowing proper air circulation that dissipates heat.

33
Q:
 Why did my DV-66 player freeze on me and lock up the images on the display?
 
A:

The main cause of the malfunction is due to non-mpeg, mp3, or jpg format file in the CF card. For example, if your CF card contains MPEG-2 files and word document, this kind of setting would have cause the unit to freeze or lock up the image on the display when you used the external controller like the DV-66k. If you encounter freezing or locking up images on the display, carefully remove the CF card from the player and delete the extra files using the card reader.